Privacy Policy & Cookies Policy

This Privacy Policy explains how Blue Iris Landscapes Ltd collects, uses and protects your personal data when you visit our website, make an enquiry, or engage our services.

We are committed to handling your data responsibly, transparently and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Blue Iris Landscapes Ltd is the data controller responsible for your personal data.

Registered address:
Waterbridge Farm, Yarnfield Lane, Yarnfield, Stone, Staffordshire, ST15 0NE

Contact:
Email: info@blueirislandscapes.co.uk
Telephone: 01782 396168

2. What Personal Data We Collect

We may collect and process the following information:

Information you provide directly:

• Name

• Email address

• Telephone number

• Property address

• Project details and enquiry information

Project-related information:

• Details of your garden or outdoor space

• Design preferences and requirements

• Site-specific information relevant to landscaping works

Automatically collected data:

• IP address

• Device and browser type

• Pages visited and interaction data

• Timestamps and navigation behaviour

Tracking and interaction data:

We may collect data relating to:

• Form submissions

• Button clicks and call-to-action interactions

• Phone and email link clicks

• Campaign attribution (e.g. UTM parameters)

3. How We Collect Your Data

We collect data when you:

• Submit an enquiry via our website

• Contact us by phone or email

• Engage with our services

• Interact with our website via cookies and tracking technologies

4. How We Use Your Data

We use your data to:

• Respond to enquiries and provide quotations

• Design and deliver landscaping and garden projects

• Assess site conditions and provide recommendations

• Manage ongoing work and client relationships

• Communicate project updates

• Improve our website and services

• Measure marketing performance

• Comply with legal and regulatory obligations

5. Lawful Basis for Processing

We rely on the following lawful bases:

• Contract – where processing is necessary to provide services

• Legitimate interests – to improve services and operate our business

• Consent – for non-essential cookies and marketing tracking

• Legal obligation – where required by law

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Ensure the website functions correctly

• Analyse how visitors use the site

• Improve user experience

• Measure marketing performance

We use tools such as:

• Google Analytics

• Google Ads

• LinkedIn Insight Tag

• Video and mapping services (e.g. Vimeo, Google Maps)

• CookieHub (to manage user consent)

Some tracking technologies monitor:

• Page visits

• User interactions

• Form submissions

• Campaign performance

Non-essential tracking is only activated where user consent has been provided.

For more information, please see our Cookie Policy below.

7. Third-Party Data Sharing

We do not sell or rent your personal data.

We may share your data with trusted third parties where necessary, including:

• Subcontractors and specialists involved in landscaping or garden works

• Suppliers and service providers supporting project delivery

• IT and website providers

• Analytics and marketing platforms

• Payment processors

We only share the minimum information required, and all third parties are expected to handle data securely.

8. Payments

Where payments are made:

• transactions are processed via secure third-party providers

• we do not store full payment card details

9. Use of Project Images

We may take photographs of completed work for portfolio, website and marketing purposes.

Where images could identify a property or individual, we will seek appropriate permission before use.

10. International Data Transfers

Some third-party services we use may process data outside the United Kingdom.

Where this occurs, appropriate safeguards are in place in accordance with UK GDPR.

11. Data Retention

We retain personal data only for as long as necessary to:

• Provide services

• Meet contractual obligations

• Comply with legal requirements

Retention periods are reviewed regularly.

12. Your Rights

You have the right to:

• Access your personal data

• Request correction

• Request deletion (where applicable)

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

You may also lodge a complaint with the Information Commissioner’s Office (ICO).

13. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, misuse or alteration.

14. External Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

15. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this page.

Last Updated: 09.06.2026

Blue Iris Landscapes Cookie Policy

Cookie Policy

This Cookie Policy explains how Blue Iris Landscapes Ltd uses cookies and similar technologies when you visit our website.

It should be read alongside our Privacy Policy, which explains how we collect, use and protect your personal information.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites work properly, remember your preferences and provide information about how visitors use the site.

Some cookies are essential to the operation of our website, while others help us improve the experience we provide and understand how people engage with our content.

2. How We Use Cookies

We use cookies and similar technologies to:

• Ensure our website functions as intended;
• Remember your preferences and choices;
• Understand how visitors use our website;
• Improve the performance and usability of the site;
• Understand how people discover our services;
• Measure the effectiveness of our marketing activity.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function correctly. They enable core features such as security, form functionality and remembering your cookie preferences.

Because they are necessary for the operation of the website, they do not require your consent.

Analytics Cookies

These cookies help us understand how visitors use our website so that we can improve the experience we provide.

For example, they may help us understand:

• Which pages are most popular;
• How visitors move around the website;
• Which devices and browsers people use;
• Where improvements can be made.

We use services such as Google Analytics to provide these insights.

These cookies are only used with your consent.

Marketing Cookies

These cookies help us understand which marketing activities are most effective and how visitors find our website.

They may be used to measure the performance of advertising campaigns and help ensure that the information we share is relevant to those interested in our services.

We may use services such as:

•  Google Ads;
•  LinkedIn Insight Tag.

These cookies are only activated where you have chosen to allow them.

Functional Cookies

Functional cookies support features that enhance your experience on our website.

These may include services such as:

• Embedded videos;
• Interactive maps;
•  Other third-party functionality designed to improve usability.

These cookies are only used where appropriate and, where required, with your consent.

4. Understanding How Visitors Interact With Our Website

In addition to cookies, we may use technologies that help us understand how visitors engage with our website.

This may include information such as:

• Pages visited;
• Forms submitted;
• Button and call-to-action interactions;
• Phone and email link clicks;
• General engagement patterns;
• Campaign attribution information, such as tracking parameters contained within links.

This information helps us improve the experience we provide, refine our services and better understand what visitors are looking for when they visit our website.

Where these technologies rely on cookies or similar tools, they are only used where consent has been provided.

5. Third-Party Services

We use a number of trusted third-party providers to support the operation of our website and help us understand how it is used.

These providers may include:

• Google (including Analytics and Ads);
• LinkedIn;
• Video hosting and mapping services;
• CookieHub, which manages cookie preferences and consent.

Where these providers process information on our behalf, we work to ensure that appropriate safeguards are in place.

6. Your Choices

When you first visit our website, you will be given the opportunity to:

• Accept all cookies;
• Reject non-essential cookies; or
• Customise your cookie preferences.

You can update or withdraw your consent at any time using the Manage Cookies option available on our website.

7. Google Consent Mode

We use Google Consent Mode to ensure that Google’s services respect the choices you make through our cookie settings.

This means that if you choose not to allow certain categories of cookies, Google services operate in a more limited way that reflects your preferences.

8. International Data Processing

Some of the third-party services we use may process information outside the United Kingdom.

Where this occurs, appropriate safeguards are applied in accordance with UK data protection legislation.

9. Managing Cookies Through Your Browser

Most web browsers allow you to control cookies through their settings.

You can choose to:

•  Block cookies;
•  Delete existing cookies; or
•  Receive notifications when cookies are being placed on your device.

Please note that restricting certain cookies may affect the functionality of parts of the website.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to our website, technology, legal requirements or the services we use.

Any updates will be published on this page.

11. Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact:

Blue Iris Landscapes Ltd
Waterbridge Farm
Yarnfield Lane
Yarnfield
Stone
Staffordshire
ST15 0NE

info@blueirislandscapes.co.uk
01782 396168