Complaints

Written complaints may be sent to Blue Iris Landscapes Ltd at Unit 16, Sutherland Institute, Lightwood Road, Longton, Stoke-on-Trent, Staffordshire, ST3 4HY or by email at info@blueirislandscapes.co.uk

Verbal complaints may be made by phone to 01782 396 168 or 0800 093 7926  or in-person to any of Blue Iris Landscapes’ staff at Unit 16, Sutherland Institute, Lightwood Road, Longton, Stoke-on-Trent, Staffordshire, ST3 4HY. Please be aware that, if you have raised a Level 2 complaint, these can only be dealt with in writing.

Financial Ombudsman

• 0800 023 4 567
  calls to this number are now free on mobile phones and landlines
• 0300 123 9 123
  calls to this number cost no more than calls to 01 and 02 numbers